We are pleased to inform you that one of our accredited credit bureaus, CIBI Information Inc., recently launched the CIBIApp where you may get a copy of your credit report and credit score online, anytime, anywhere.

1. For mobile phone users, just download the CIBIApp via the Google Play Store and App Store.
2. For desktop users, you may access the app via your web browser at https://cibiapp.cibi.com.ph/#/login.

Note:

• Credit score is a service provided by CIC's accredited credit bureaus. It is derived from CIC's credit reports. If you do not have any loan transactions in your credit report for the last two years, no credit score can be generated for you.
• The CIBIApp is temporarily unavailable for both Android and iOS users from 16 April 2021 until further notice for the online Know-Your-Customer (KYC) integration activity. You may still request for your credit report with credit score online through the web app version.

Do I need to personally visit the CIC Office?

NO.

The character verification process will be done online through MeetMe – a video call feature of the CIBIApp.

What do I need to bring on my appointment?

On the day of your online interview appointment, prepare the IDs you uploaded in the registration form through the CIBIApp.

Your CIC Credit Report will be sent through the e-mail you've used in scheduling your appointment.

How much does a CIC Credit Report cost?

CIBI charges PHP 235.00 (VAT inclusive) for a credit report with credit score.

How can I report erroneous data from my CIC Credit Report?

You may file a dispute online through the CIC’s Online Dispute Resolution Process (ODRP).  

To file any erroneous data found on your CIC Credit report, click Online Dispute on the CIC website.